Privacy Policy

1. Information we collect

We collect information that you provide directly, information collected automatically, and information from third-party services that help us run the platform.

• Account and profile data: name, email address, and authentication identifiers when you sign up or sign in (often processed by our authentication provider).
• Enrollment and learning data: courses you enroll in, progress, quiz results, certificates, and related metadata needed to deliver content and support.
• Communications: messages you send us (e.g. support, testimonial submissions) and email interactions where applicable.
• Technical data: IP address, browser type, device information, general location (e.g. region), and usage logs — used for security, analytics, and improving the Services.

2. How we use information

We use the information we collect to:

• Provide, operate, and improve the Services and course content;
• Authenticate users and protect accounts from fraud or abuse;
• Send transactional emails (e.g. enrollment, certificates, important service notices) and, where permitted, marketing or newsletter communications you have opted into;
• Analyze usage in aggregate to improve UX, performance, and curriculum;
• Comply with legal obligations and enforce our terms.

3. Legal bases (where applicable)

Depending on your region, we may rely on consent, performance of a contract, legitimate interests (e.g. securing our platform, analytics), or legal obligation as the basis for processing.

4. Cookies and similar technologies

We use cookies and similar technologies for session management, preferences (such as theme), security, and analytics. You can control cookies through your browser settings; disabling some cookies may limit certain features.

5. Third-party services

We use trusted providers to operate the Services. Examples may include authentication (e.g. Clerk), hosting (e.g. Vercel), email delivery (e.g. Resend), databases or storage (e.g. Supabase), and analytics. These providers process data under their own privacy policies and our instructions where required. We encourage you to review their policies for details on how they handle data.

6. Data retention

We retain information for as long as your account is active or as needed to provide the Services, comply with law, resolve disputes, and enforce agreements. Some data may be retained in backups for a limited period. When data is no longer needed, we take reasonable steps to delete or anonymize it.

7. Security

We implement appropriate technical and organizational measures to protect personal information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

8. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or export your personal data; object to or restrict certain processing; or withdraw consent where processing is consent-based. You may also unsubscribe from marketing emails via the link in those emails. To exercise rights, contact us using the details below. We may need to verify your identity before fulfilling requests.

9. Children's privacy

The Services are not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take steps to delete it.

10. International transfers

If you access the Services from outside the country where we operate, your information may be transferred to and processed in countries that may have different data protection laws. We take steps designed to ensure appropriate safeguards where required.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of the Services after changes constitutes acceptance of the updated policy, except where prohibited by law.

12. Contact

For privacy-related questions or requests, contact us at support@ultimaspark.com. We will respond within a reasonable timeframe.